CUSTOMER CARE

Please review all information carefully before placing your order, especially your shipping address information. We are not able to make changes or cancellations after your order has been placed. If a mistake was made, please call us at (+604 9668355) Etn : 106 immediately after placing your order and we will do our best to try to assist you.

 

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

+604 966 8355 Etn: 106

or send us an email to:

napel@lailai.com.my

RETURNS

Once the item delivered to the receiver, Strictly no exchange or refund available.

FAQ

Do you provide International delivery?

 

Yes. We providing International delivery as well. International delivery will take 7 - 14 working days. You will receive an update on the delivery status of your order.

 

How do I return an item?

 

Once the item delivered to the receiver, Strictly no exchange or refund available.

 

How do I track my order?

 

You can track your order after 8 pm via https://www.poslaju.com.my/track-trace-v2/.

 

What payment methods do you accept?

 

You can either pay by:

Visa & Mastercard
 

Online bank in to Public Bank Berhad

3068286703 - Lai Lai Enterprises SDN BHD

PayPal. 

OUR STORES

Maliwalk

Address: Lot 11, Maliwalk, Mukim Kedawang, 07000 Pulau Langkawi, Kedah, Malaysia

Contact: +604-963 6919

Penang

Address: (Armenian Street Heritage Hotel)

NO.139-1-04, Lebuh Carnavon,

10200 Georgetown, Penang, Malaysia.

Contact: +604-2519093

Baronwalk

Address: Lot 2, Baronwalk, Jalan Pantai Cenang, Mukim Kedawang, 07000, Pulau Langkawi, Kedah, Malaysia

Contact: +604-952 3773

KL Central Market

Address: Lot NS-23, Jln Hang Kasturi, Central Market 50050, Kuala Lumpur,

Malaysia.

Contact: +60175156552

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